Burgundy hair won't budge...

A while ago I wrote a post about my hair dye colors being switched at the store. Well cinnababerry was actually burgundy that some teenager thought it was hilarious to put in the box instead (I will one day find this teen and have my revenge). Well I tried to dye it again, it won't change colors. It's still burgundy! My roots changed colors, now I have an unintentional hombre going on. No, this can't work for me. Crap!